Protect Yourself from Medicare Scams: What Temecula Seniors Need to Know

Medicare scams targeting seniors are on the rise. Every year, Temecula residents lose money to Medicare fraud. Here's how to protect yourself.

Common Medicare Scams

Scam #1: Fake Medicare Cards

The scam:

  • Someone calls saying your Medicare card is "expiring"

  • They need to "verify" your information

  • They ask for your Medicare number or Social Security number

The truth: Medicare cards don't expire. Medicare never calls to verify information.

Red flags:

  • Unsolicited calls about your Medicare card

  • Pressure to provide personal information

  • Threats that your coverage will end

What to do: Hang up. Call Medicare directly at 1-800-MEDICARE if concerned.

Scam #2: "Free" Medical Equipment

The scam:

  • You get a call offering "free" knee braces, back braces, or diabetic supplies

  • They say "Medicare covers it"

  • They just need your Medicare number

The truth: Scammers bill Medicare for equipment you never receive or don't need, then take a cut.

Red flags:

  • Unsolicited offers of free equipment

  • High-pressure sales tactics

  • Requests for Medicare number over phone

What to do: Don't give out your Medicare number. If you need equipment, ask your doctor first.

Scam #3: Medicare Enrollment Fees

The scam:

  • Someone claims you must pay a fee to enroll in Medicare

  • They offer to "help you enroll" for $200-$500

The truth: Medicare enrollment is FREE. You never pay to enroll.

What to do: Hang up. Enroll through Social Security (free) or work with a licensed agent (also free).

Scam #4: Fake Insurance Agents

The scam:

  • Someone shows up at your door claiming to be from Medicare

  • They pressure you to sign up for a plan

  • They take your personal information

The truth: Real Medicare agents:

  • Never work "for Medicare"

  • Should have a state license (verify it)

  • Don't pressure you

  • Give you time to decide

What to do: Ask for their license number. Verify it at insurance.ca.gov before sharing information.

Scam #5: "Medicare Annual Wellness Visit" Scam

The scam:

  • You receive a call about scheduling your "mandatory" wellness visit

  • They ask for credit card to "verify your identity"

  • Or they perform unnecessary tests during visit

The truth: Wellness visits are legitimate and free, but Medicare doesn't call to schedule them.

What to do: Schedule wellness visits through your own doctor's office.

Scam #6: Phony COVID/Vaccine Scams

The scam:

  • Calls offering COVID tests or treatments

  • Asking for Medicare number to send "free" supplies

  • Billing Medicare for fake services

The truth: COVID tests and vaccines are covered by Medicare, but you get them from legitimate healthcare providers.

What to do: Only receive medical services from your regular healthcare providers.

Protecting Your Information

Never Give Out These Over the Phone

❌ Medicare number
❌ Social Security number
❌ Bank account information
❌ Credit card number

Unless YOU initiated the call to a known, legitimate number.

Your Medicare Number is Valuable

Treat it like a credit card:

  • Don't carry your card unless going to doctor

  • Don't share it over the phone

  • Don't post it on social media

  • Don't give it to strangers

Scammers use Medicare numbers to:

  • Bill fake services

  • Steal your identity

  • Commit fraud

How to Verify Legitimacy

Is This Person Really from Medicare?

Medicare will NEVER:

  • Call you unsolicited about your coverage

  • Ask for payment over the phone

  • Threaten to cancel your coverage

  • Show up at your door

  • Email you asking for personal information

If someone claims to be from Medicare: Hang up. Call 1-800-MEDICARE directly.

Is This Insurance Agent Legitimate?

Check their license:

  1. Ask for their full name and license number

  2. Go to insurance.ca.gov

  3. Search their name/license

  4. Verify they're currently licensed

My license: CA #4335496 (you can verify it!)

Legitimate agents:

  • ✅ Provide license number willingly

  • ✅ Give you time to decide

  • ✅ Explain options without pressure

  • ✅ Meet you in person or by appointment

Red Flags: Signs of a Scam

🚩 Unsolicited contact (calls, emails, door-knocking)
🚩 Pressure to act immediately ("Offer ends today!")
🚩 Requests for payment (Medicare services are billed, not prepaid)
🚩 "Free" offers requiring Medicare number
🚩 Claims to work "for Medicare" (private agents work with Medicare, not for it)
🚩 Too good to be true benefits
🚩 Poor grammar in emails/letters
🚩 Threats about coverage ending

What to Do If You're Scammed

Step 1: Stop Contact Immediately

  • Hang up the phone

  • Don't open emails

  • Don't let them in your home

  • Don't send money

Step 2: Report the Scam

Report to:

Medicare: 1-800-MEDICARE (1-800-633-4227)

Office of Inspector General: 1-800-HHS-TIPS (1-800-447-8477)

California Dept of Insurance: 1-800-927-4357

FTC: ftc.gov/complaint or 1-877-FTC-HELP

Local police: If someone came to your home

Step 3: Check for Fraudulent Charges

Review your Medicare Summary Notice (MSN):

  • Lists all services billed to Medicare

  • Check for services you didn't receive

  • Report discrepancies immediately

Get your MSN:

  • Mailed quarterly

  • Or view online at Medicare.gov

Step 4: Protect Your Identity

If you gave out personal information:

  • Place fraud alert on credit reports

  • Monitor bank/credit card statements

  • Consider credit freeze

  • File identity theft report (identitytheft.gov)

Legitimate Medicare Communications

How Medicare Actually Contacts You

Medicare WILL:

  • Send official letters by mail

  • Show on Medicare.gov website

  • Respond if YOU call them

Medicare will NOT:

  • Call you unsolicited

  • Email you asking for information

  • Text you

  • Visit your home

When to Expect Contact from Insurance Companies

Legitimate contact:

  • After YOU requested information

  • Annual enrollment materials (mail)

  • Confirmation of enrollment you initiated

  • Answers to questions you asked

Protecting Yourself: Best Practices

For Phone Calls

✅ If you didn't initiate the call, don't give information
✅ Hang up and call the official number yourself
✅ Don't press any buttons (even to "opt out")
✅ Register on Do Not Call list (donotcall.gov)

For Door-to-Door Sales

✅ Ask for ID and license number
✅ Don't feel pressured to let them in
✅ Schedule appointment for another time if interested
✅ Verify their license before meeting again

For Mail

✅ Be skeptical of urgent language
✅ Verify sender before responding
✅ Shred documents with personal info

For Email

✅ Don't click links in unsolicited emails
✅ Don't open attachments from unknown senders
✅ Verify sender by calling official number
✅ Forward phishing emails to spam@uce.gov

How Legitimate Agents Work

When you work with me or any licensed agent:

✅ We provide our license number upfront
✅ We meet at YOUR convenience
✅ We never pressure you
✅ We explain all options
✅ We never charge enrollment fees
✅ We're here for ongoing support

You can verify my license:

  • License #4335496

  • Check at insurance.ca.gov

Teaching Family Members

Help your loved ones stay safe:

Share these rules:

  1. Never give Medicare number over phone

  2. Real Medicare doesn't call you

  3. Enrollment is always free

  4. Take time to verify legitimacy

  5. Report suspicious activity

Temecula-Specific Scams to Watch For

Local seniors have reported:

  • Door-to-door "Medicare representatives"

  • Robocalls about "Medicare benefits expiring"

  • Fake pharmacies offering medication delivery

  • "Free health screenings" at hotels/restaurants

Be especially cautious during:

  • Annual Enrollment Period (Oct-Dec)

  • When you first turn 65

  • After major news about Medicare changes

Resources

Report Medicare fraud:

  • Medicare: 1-800-MEDICARE

  • OIG Hotline: 1-800-HHS-TIPS

Get help:

  • HICAP (free Medicare counseling): 1-800-434-0222

  • California Dept of Insurance: 1-800-927-4357

Identity theft:

  • FTC: identitytheft.gov

  • Credit bureaus: Place fraud alert

How I Can Help

If you're unsure about a Medicare offer or call:

📞 (951) 840-1099
📧 matt@wieczorekinsure.com

I'll help you:

  • Determine if something is legitimate

  • Report fraud

  • Navigate Medicare safely

  • Get the coverage you need from a trusted source

No question is too simple. Better safe than sorry.

The Bottom Line

Protect yourself:

  • Never give out Medicare number unsolicited

  • Verify before you trust

  • Report suspicious activity

  • Work with licensed, local agents

Medicare scams are common, but you can avoid them by staying informed and cautious.

Matt Wieczorek | Licensed CA Insurance Agent #4335496 | Temecula, CA

Verify my license at insurance.ca.gov. I'm here to help you safely navigate Medicare.

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